Summary:

The mission of Whitesburg Baptist Church is to “help people encounter Jesus and experience life change.”  The full-time Receptionist/Administrative Associate position will support this mission by providing data-entry maintenance and administrative support, but also phone and personnel duties on behalf of the church staff.  As such, this position closely interacts and coordinates with each ministry area.

Qualities & Spiritual Life:

• Solid assurance of salvation through faith in Jesus Christ
• Ability to clearly communicate a personal testimony and relationship with Christ
• Agree with and support the mission and ministry of Whitesburg Baptist Church
• Attitude of servanthood, faithfulness, availability, flexibility, and teachable
• Preference given to individual who is a regular attending member of Whitesburg or in process of becoming a member

Key Receptionist Duties:

• Be the first voice and face of Whitesburg Baptist Church
• Answer the church phone, screen and direct calls with a positive and helpful spirit
• Welcome, greet, screen and direct visitors
• Be a gatekeeper – courteous to each person while protecting staff time
• Manage the phone system
• Maintain the church office reception area neatly
• Respond appropriately to church entry access requests
• Sign for/accept deliveries and notify recipients of shipments
• Take the initiative to know what’s happening at the church (informed of calendar and ministry events)

Key Administrative Duties:

• Responsible for all Realm People data-entry and file maintenance (including but not limited to Life Group and Equip Group attendance)
• Maintain churchgoer database and ensure membership status accuracy
• Provide accurate weekly and ad-hoc figures for reporting to assist ministry areas
• Become Realm People “expert”
• Stay up-to-date on processes and technology needs that could assist Whitesburg
• Develop plans to better improve task and assimilation of data
• Develop tracking of guests and prospects for smooth communication and journey for individuals

Other Requirements/Qualifications:

• Be able to handle information in a confidential manner
• Be able to handle distractions and interruptions in a graceful way
• Be able to work on multiple tasks simultaneously, while managing timelines and achieve deadlines
• Proficient computer skills, especially MS Office suite (Excel & Word)
• Knowledge of Realm church software (preferred but not necessary)
• Requires strong communication skills, both verbally and written
• Strong organizational skills with analytical and problem solving mindset
• Be willing to receive other duties as directed by Business Administrator
• Team mindset

Working Conditions:

This position is in a typical office environment and might require occasional lifting (capable of lifting 20 lbs).  Work days and hours will be standardized.  Work is on-site generally in the receptionist office area.

Attire is business casual.